At Fruittii London, we are committed to creating a safe, inclusive, and respectful environment for all clients, regardless of hair type, gender identity, or ability. The following policies reflect our values and outline the terms that guide our services.
1. Terms & Conditions
By using our website or services, you agree to comply with these terms.
Users must not engage in unlawful activity or use abusive language.
We reserve the right to update or modify these terms at any time.
2. Privacy Policy
Your privacy is important to us.
We explain how your personal data is collected, used, and protected.
We do not sell your information to third parties.
Cookies may be used to enhance your experience.
You have the right to request access to or deletion of your data.
3. Cancellation Policy
We require at least 48 hours’ notice for cancellations or rescheduling.
Failure to provide adequate notice will result in the loss of your deposit.
4. Refund Policy
We do not offer refunds, but we are committed to ensuring your satisfaction.
If you have any concerns, please contact us within 24–48 hours and we will work with you to resolve the issue.
5. Health & Safety Disclaimer
Clients must disclose any allergies, health conditions, or sensitivities before receiving services.
We are not liable for adverse reactions caused by undisclosed conditions.
6. Intellectual Property Notice
All content on our website—including text, images, and logos—is the property of Fruittii London.
Unauthorized use is strictly prohibited.
7. Liability Disclaimer
While we strive for exceptional results, we cannot guarantee specific outcomes.
Clients should consult professionals if they have specialised concerns.
8. Accessibility Statement
We are committed to making our services and website accessible to everyone, including individuals with disabilities.
If you require assistance, please let us know.
9. Age Restrictions
We welcome clients aged 4 and above.
Clients under 16 must have parental consent to receive services.
10. Governing Law
These policies are governed by the laws of the London Borough of Lewisham.
Any disputes will be resolved in accordance with these laws.
Commitment to Inclusivity
Fruittii London celebrates diversity and is a safe, welcoming space for the LGBTQIA+ community.
We respect all gender identities and expressions and are committed to maintaining a discrimination-free environment.
For questions regarding our policies, please email fruittiilondon.temp@gmail.com.
Thank you for choosing Fruittii London — we look forward to serving you with care and respect.